Apr 06

It’s a horrible feeling when you cannot find an important file that you need. We have all been there; we have spent a lot of time creating an important document, where it be a school paper, proposal, bid, etc. And just when you need that file, you can’t find it. Before panic sets in, try these steps.

Recent Documents

First, open the program that you used to create the file and see if you can open “Recent Documents.” Many programs like MS Office keep a list of recent files that you have opened. Simply find and open the file.

My Recent Documents or Recent Items

In XP or Vista, go to Start and look in My Recent Documents (XP), or Recent Items (Vista) and see if your document is listed there, if so just open the file by clicking on it.

Recycle Bin

Check the Recycle Bin. By default the Recycle Bin is located on your desktop. Double click the icon and look for your document. When you find you document, you will need to right click on the file and select restore. Make sure you make note of the file location.

Search

Open Windows Explorer and use either the Windows Desktop Search, if you have it installed, or the Search Companion. You can customize the search criteria with things ling file name, date last edited, test in the file, and others. If you save your documents outside of your profile, expand your search to take this into account.

Lost Forever?

Maybe. If you haven’t found your file with the methods above, all is not lost. Some programs keep a temporary file of your work. Also, programs like Outlook keep a copy of an email file attachment that you open. To fine these files take a little more work. You will want to include hidden and system files in your search. Usually, the file name will not be the same, so the date of last opening or some text in the file will be needed to narrow your search. You may have to open the file in Notepad because it may not be saved in the normal file format.

Special Programs

You have one last option that you can try yourself; try to recover the document with recovery software. There is a free program called Recuva. Download Recuva from FileHippo.com.

Another program I like is Handy Recovery Download Handy Recovery here. The program is not free, but the value of you missing files may make it worth the cost. I have tested this program extensively and it works just as good as a $2,000 program I use at work.

Last Chance

If all else fails, you can get my ebook, How to Recover Data From a Hard Drive, and I can show you how to recover you data. Or, you can send your hard drive to a recovery service like One Track. Be advised that these services are very expensive. We just used One Track about a month ago and it cost $1,450 to recover a hard drive.

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Nov 07

Reader Question: How can I fix a corrupt pst file?

Microsoft Outlook saves your messages, calendars, archives, and other items in files with .pst extensions. These files can only be opened and used with Outlook.

Sometimes these files can become corrupt causing errors or can even become completely unreadable.

Usually the problem will become know when Outlook is opened and an error message will appear like this on:

Error Opening .PST File

Outlook will open once the error message is acknowledged and Outlook will operate normally. But once Outlook is started again, the message will usually reappear.

There is an easy procedure to fix corrupted .pst files and it only takes a few minutes.

Here are the steps:

Note: backup any .pst files before going further. Do not use SCANPST.EXE on any file that is not backed up.

Run SCANPST.EXE on the .pst file that is corrupt.

Navigate to the SCANPST.EXE file using Windows Explorer. On my computer, the file is loacted at: C:\Program Files\Microsoft Office\Office12\SCANPST.EXE.

SCANPST.EXE icon

Double click the SCANPST.EXE icon and the you should see the window below. Click Browse.

SCANPST.EXE Program

Navigate to and select the .pst file that needs scanned.

SCANPST.EXE Find File

Once you have selected the .pst file you will see the window below. Click Start.

SCANPST.EXE Start

If your .pst file is corrupt, you will see a window like the one below. Click Repair.

SCANPST.EXE Errors Found

Once the scan and repair process is complete, you will receive a Repair complete message.

SCANPST.EXE Complete

Now just repeat the process for any other .pst files that need scanned.

This may fix any corrupt error messages due to corrupt .pst files.