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Nov 07

Reader Question: How can I fix a corrupt pst file?

Microsoft Outlook saves your messages, calendars, archives, and other items in files with .pst extensions. These files can only be opened and used with Outlook.

Sometimes these files can become corrupt causing errors or can even become completely unreadable.

Usually the problem will become know when Outlook is opened and an error message will appear like this on:

Error Opening .PST File

Outlook will open once the error message is acknowledged and Outlook will operate normally. But once Outlook is started again, the message will usually reappear.

There is an easy procedure to fix corrupted .pst files and it only takes a few minutes.

Here are the steps:

Note: backup any .pst files before going further. Do not use SCANPST.EXE on any file that is not backed up.

Run SCANPST.EXE on the .pst file that is corrupt.

Navigate to the SCANPST.EXE file using Windows Explorer. On my computer, the file is loacted at: C:\Program Files\Microsoft Office\Office12\SCANPST.EXE.

SCANPST.EXE icon

Double click the SCANPST.EXE icon and the you should see the window below. Click Browse.

SCANPST.EXE Program

Navigate to and select the .pst file that needs scanned.

SCANPST.EXE Find File

Once you have selected the .pst file you will see the window below. Click Start.

SCANPST.EXE Start

If your .pst file is corrupt, you will see a window like the one below. Click Repair.

SCANPST.EXE Errors Found

Once the scan and repair process is complete, you will receive a Repair complete message.

SCANPST.EXE Complete

Now just repeat the process for any other .pst files that need scanned.

This may fix any corrupt error messages due to corrupt .pst files.


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4 Responses to “How can I fix a corrupt pst file?”

  1. RickH Says:

    Nice description James. Anytime this has happened to me (maybe 4 or 5 times) Outlook has just done ahead and scanned and repaired the .pst file itself. Thankfully it has always worked. However, it’s good to know where scanpst.exe is located.

  2. Michael Says:

    I wasn’t even aware of scanpst.exe. Great tip.

  3. brock Says:

    Scanpst.exe is inbuilt inbox repair tool designed to help for solve the problems related to Personal Folder (.pst) files. This tool can also repair offline folder (.ost) files.
    If scan.exe cannot able to solve your problems, you should try outlook pst repair software. So many outlook repair tools are available in the market. Search a best one according to your choice and solve your problems easily. You can recover your emails, notes, contacts, journals, tasks, and calendar from corrupted .pst file by using outlook pst repair software

  4. Jim Says:

    Thanks for the tip Brock.

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